Hollenbeck Palms

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• Jun 11, 2026·health survey

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Feb 24, 2026·health survey

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Quality of Life and Care

  Severity D

  Potential for more than minimal harm
• Jan 28, 2026·health survey

  Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

  Nutrition and Dietary

  Severity D

  Potential for more than minimal harm
• Dec 12, 2025·health survey

  Provide and implement an infection prevention and control program.

  Infection Control

  Severity D

  Potential for more than minimal harm
• Oct 25, 2024·health survey

  Post nurse staffing information every day.

  Nursing and Physician Services

  Severity B

  Potential for minimal harm
• Aug 20, 2024·health survey

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Nov 19, 2023·health survey

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Pharmacy Service

  Severity D

  Potential for more than minimal harm