Hillcrest Heights Healthcare Center

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• Nov 25, 2025·health survey

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Quality of Life and Care

  Severity D

  Potential for more than minimal harm
• Jun 6, 2025·health survey

  Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• May 21, 2025·health survey

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Quality of Life and Care

  Severity D

  Potential for more than minimal harm
• Jan 9, 2025·health survey

  Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  Nutrition and Dietary

  Severity D

  Potential for more than minimal harm
• Nov 7, 2024·health survey

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Oct 17, 2024·health survey

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• Oct 4, 2024·health survey

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Feb 12, 2024·health survey

  Ensure that residents are fully informed and understand their health status, care and treatments.

  Resident Rights

  Severity E

  Potential for more than minimal harm