Highlands Lake Center

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• Nov 5, 2025·health survey

  Provide safe, appropriate pain management for a resident who requires such services.

  Quality of Life and Care

  Severity D

  Potential for more than minimal harm
• Apr 17, 2025·health survey

  Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

  Administration

  Severity D

  Potential for more than minimal harm
• Aug 6, 2024·health survey

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Pharmacy Service

  Severity D

  Potential for more than minimal harm
• Mar 7, 2024·health survey

  Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  Environmental

  Severity D

  Potential for more than minimal harm
• Nov 18, 2021·health survey

  Ensure medication error rates are not 5 percent or greater.

  Pharmacy Service

  Severity D

  Potential for more than minimal harm
• Feb 28, 2020·health survey

  Ensure medication error rates are not 5 percent or greater.

  Pharmacy Service

  Severity D

  Potential for more than minimal harm