Mercy Retirement & Care Center

Findings from federal nursing-home surveys published by CMS. Severity letters come from the official inspection grid.

• Mar 27, 2026·health survey

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Quality of Life and Care

  Severity E

  Potential for more than minimal harm
• Sep 23, 2025·health survey

  Ensure services provided by the nursing facility meet professional standards of quality.

  Resident Assessment and Care Planning

  Severity D

  Potential for more than minimal harm
• Aug 26, 2025·health survey

  Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  Administration

  Severity D

  Potential for more than minimal harm
• Apr 24, 2025·health survey

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Freedom from Abuse, Neglect, and Exploitation

  Severity D

  Potential for more than minimal harm
• Feb 13, 2025·health survey

  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  Resident Rights

  Severity D

  Potential for more than minimal harm
• Sep 27, 2024·health survey

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Quality of Life and Care

  Severity G

  Actual harm
• Oct 3, 2023·health survey

  Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

  Resident Rights

  Severity E

  Potential for more than minimal harm
• Jun 9, 2023·health survey

  Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

  Administration

  Severity C

  Potential for minimal harm